Frequently Asked Questions:

  1. Delivery Details
  • Delivery Days: Tuesday-Saturday. Delivery rates range from 50-150 depending on your location.
  • Please order in advance! Give us 1-2 working days to deliver your order.
  • Same day deliveries and rush orders are fulfilled via Lalamove. Client shoulders the Lalamove fee and does the bookings.

 

  1. Location
  • We are based in Valenzuela and Bulacan but we can deliver all over NCR, Cavite, Rizal, and San Fernando Pampanga.

 

  1. Payment Methods
  • We accept COD, BPI, BDO, Gcash. For those paying via bank transfer, we have a PAYMENT FIRST policy.

 

  1. How much should I feed my dog

  1. How often do I feed my dog?
  • Our puppies eat 3x a day, our adult dogs eat 2x a day.
  1. How do I transition my dog to raw? My dog is used to eating dry dog food how do I switch to raw?

  2. What to expect during transition? 
  1. How to prepare the raw food? Where do I store?

 

  1. Is raw food good for all breeds?
  • Yes, raw food is safe for dogs of all breeds and ages.

 

  1. How is the raw food packed? Is it safe to put in the freezer with other human food?
  • It’s packed per 500g in vacuum sealed pouches. Yes, it is safe to store in the freezer.
  • Opened packs should be placed in containers though, before putting back in the freezer.
  • We recommend dividing each pack according to your dog’s serving size so you only thaw what you feed your dog. If your dog eats 250g a day, just divide one pack into four chunks and thaw each chunk at meal time.

 

  1. Can I cook the food?
  • We recommend feeding raw to maximize the benefits of raw feeding but if you prefer to heat the food then that’s fine as well. You can heat in the microwave or in a pan but please refrain from adding seasoning like soy sauce, salt, or vinegar.

 

  1. What about worms?
  • A dog’s gut functions differently from our gut. Theirs is designed to digest raw food, it’s what they’ve been eating in the wild. But, if you’re worried about worms for your dogs, have them dewormed every 2-3 months like the vet recommends.
  • If you’re worried about worms for you, just be sure to handle the raw dog food the way you handle your raw produce. Wash your hands thoroughly before and after preparing your dog’s food and be sure to clean your kitchen countertops regularly.

 

  1. What is the difference of this dog food from table food?
  • Table food is cooked with a lot of seasoning, it’s tasteful because that’s how we, humans, like it. Flavorful food isn’t healthy for dogs, they can’t tolerate salty food, it’s bad for their kidneys. Our mix is made with zero seasoning. All the taste comes from the meat, internals, and veggies.
     
  1. What are the advantages of feeding raw?
  • Minimal skin allergies
  • Shiny and healthy coat
  • Healthy gums and teeth
  • Low-risk for obesity and bloat
  • A good chance of attaining the desired, healthy weight
  • More appetite and energy
  • Reduced poop smell
  • Healthy anal glands
  • Better overall behavior
  • Longer lifespan

 

  1. What are the advantages of feeding raw vs. kibble?
  • Kibbles are processed and made with a lot of additives. It’s made with grains which most dogs find hard to digest. Our raw dog food is guaranteed natural, fresh, and balanced. It is made with real food that even us humans can consume. It’s made with food that dogs are biologically designed to eat. Of course, fresh is always best. You wouldn’t eat cereal or canned food all the days of your life so why would you feed that to your furry family member.